Assisted in management of on-premises Active Directory users and security
groups for onboarding and offboarding. Also created automated processes for SOX 404(a)
Implemented Apple Automated Device Enrollment (formerly DEP) in conjunction
with Intune for zero-touch deployment of iPhones and iPads.
Managed Azure user and groups directory for Microsoft 365 environment,
including security settings and other configurations.
Managed cloud storage solution for secure, compliant, and auditable
collaboration between internal and external partners.
Managed all aspects of the E5 Suite including Exchange, Security &
Compliance, Defender for Endpoint, and more. Implemented new features as they became
available, such as Microsoft Viva.
Implemented Intune as a Unified Endpoint Management system for Windows and
iOS devices, including zero-touch deployments, self-service company app installs, and
continuous device compliance/threat evaluation.
Expanded use of Okta for single sign-on to corporate web apps. Utilized
SAML authentication to eliminate passwords across the enterprise and reduce cybersecurity
Assisted in management of VxRail hardware and monitoring.
Implemented Windows Autopilot for fast deployment, along with MDM policies
to keep company devices consistent and managable.
Created scheduled tasks, PowerShell scripts, and reviewed backups as
Extensive experience managing volunteer teams to accomplish worthwhile
goals. Lead both The Triangle as President and Editor-in-Chief, and Drexel University's
Student Ambassador program as team lead.
Managed user on- and off-boarding process for employees and contractors in collaboration with HR department. Created Intranet sites and physical "quick start" guides for new users to assist with this process.
Lead end-user service desk operations and managed relationship with
company's Managed Service Provider. Expanded available services and reduced call volume with
Worked closely with business partners to meet technology needs.
Assisted with the qualification of electronic sigantures to ensure compliance with 21 CFR Part 11.
Experience working and implementing systems in a regulated, GMP environment.
In conjunction with the CFO and external auditors, assisted with SOX 404(a)-readiness by implementing a quarterly IT system access auditing program.
Implemented Data Loss Prevention tools, such as Microsoft Information Protection and Microsoft Cloud App Security.
Implemented device compliance checks to ensure corporate-owned computing devices continued to meet minimum requirements.
Implemented Microsoft Defender for Endpoint.
Reviewed IT system configuration, including Azure AD, Okta, and Windows 10, and brought them in-line with best practicies for security.
Designed and implemented an information governance program that classified files, emails, and groups to prevent accidental disclosure, mitigate insider threats, and ensure appropriate storage of data.
Managed continuous user education on modern cybersecurity threats in the workplace to mitigate risk and increase the likelyhood of malicious behavior detection by end users.
Experience programming and debugging embedded systems and limited desktop
Implemented features for desktop applications built with Windows Forms.
Wrote ASP.NET applications using Web Forms, MVC, and WCF
Built various responsive, performant websites using the latest best
practices and industry standards (including this one!).
Developed small applications during coursework. Also built WordPress themes
from scratch for various functions, such as The Triangle's online news website.
Automated manual administrative tasks on Windows servers and desktops.
Wrote create, read, update, and delete queries for production Oracle
Database using PL/SQL.
Managed source code and software projects using Git version control. Also
experienced with Subversion and Team Foundation Version Control.
Ability to do light graphic design with Adobe Illustrator. Frequently used
to create system iconography and complimentary graphics for work instructions.
Completed final review of weekly newspaper before being sent to commerical
print facility. Ability to do advanced page layout work for digital or print distribution.
Experienced with all aspects of the Microsoft Office suite including
Access, Publisher, and advanced Excel functions.
Skilled at process flow mapping and creating professional charts/diagrams.
Experienced with light photo editing and touch-up, mainly for use in
Full IDE usage experience including code development, step-through
debugging, and Team Foundation Server integration.
Experience using Visual Studio code as a lightweight alternative to Visual
Studio. Mainly used as a web development tool for non-ASP.NET projects.