Skills at a Glance
Infrastructure Management Active Directory Apple Business Manager Azure AD Egnyte Microsoft 365 E5 Suite Microsoft Intune Okta Workforce Identity VMWare/VxRail Windows 10 Desktop Windows Server 2016/2019
Business Partnership Leadership On- and Off-boarding Service Desk Management Technology Guidance
Compliance 21 CFR Part 11 GxP SOX 404(a)
Cybersecurity Data Loss Prevention Device Compliance Endpoint Detection & Response Environment Hardening Information Governance User Training
Programming and Automation C++ C# HTML/CSS/JavaScript PHP PowerShell SQL
Tools and Software Git Illustrator InDesign Microsoft Office Suite Microsoft Visio Photoshop Visual Studio VSCode

Infrastructure Management

Active Directory
Active Directory

Assisted in management of on-premises Active Directory users and security groups for onboarding and offboarding. Also created automated processes for SOX 404(a) compliance.

Apple Business Manager

Implemented Apple Automated Device Enrollment (formerly DEP) in conjunction with Intune for zero-touch deployment of iPhones and iPads.

Azure AD
Azure AD

Managed Azure user and groups directory for Microsoft 365 environment, including security settings and other configurations.


Managed cloud storage solution for secure, compliant, and auditable collaboration between internal and external partners.

Microsoft 365
Microsoft 365 E5 Suite

Managed all aspects of the E5 Suite including Exchange, Security & Compliance, Defender for Endpoint, and more. Implemented new features as they became available, such as Microsoft Viva.

Microsoft Intune
Microsoft Intune

Implemented Intune as a Unified Endpoint Management system for Windows and iOS devices, including zero-touch deployments, self-service company app installs, and continuous device compliance/threat evaluation.

Okta Workforce Identity

Expanded use of Okta for single sign-on to corporate web apps. Utilized SAML authentication to eliminate passwords across the enterprise and reduce cybersecurity threats.


Assisted in management of VxRail hardware and monitoring.

Windows 10
Windows 10 Desktop

Implemented Windows Autopilot for fast deployment, along with MDM policies to keep company devices consistent and managable.

Windows Server
Windows Sever 2016/2019

Created scheduled tasks, PowerShell scripts, and reviewed backups as needed.

Business Partnership


Extensive experience managing volunteer teams to accomplish worthwhile goals. Lead both The Triangle as President and Editor-in-Chief, and Drexel University's Student Ambassador program as team lead.

On- and Off-boarding

Managed user on- and off-boarding process for employees and contractors in collaboration with HR department. Created Intranet sites and physical "quick start" guides for new users to assist with this process.

Service Desk Management

Lead end-user service desk operations and managed relationship with company's Managed Service Provider. Expanded available services and reduced call volume with automations.

Technology Leadership

Worked closely with business partners to meet technology needs.


21 CFR Part 11

Assisted with the qualification of electronic sigantures to ensure compliance with 21 CFR Part 11.


Experience working and implementing systems in a regulated, GMP environment.

SOX 404(a)

In conjunction with the CFO and external auditors, assisted with SOX 404(a)-readiness by implementing a quarterly IT system access auditing program.


Data Loss Prevention

Implemented Data Loss Prevention tools, such as Microsoft Information Protection and Microsoft Cloud App Security.

Device Compliance

Implemented device compliance checks to ensure corporate-owned computing devices continued to meet minimum requirements.

Endpoint Detection & Response

Implemented Microsoft Defender for Endpoint.

Environment Hardening

Reviewed IT system configuration, including Azure AD, Okta, and Windows 10, and brought them in-line with best practicies for security.

Information Governance

Designed and implemented an information governance program that classified files, emails, and groups to prevent accidental disclosure, mitigate insider threats, and ensure appropriate storage of data.

User Training

Managed continuous user education on modern cybersecurity threats in the workplace to mitigate risk and increase the likelyhood of malicious behavior detection by end users.

Programming and Automation


Experience programming and debugging embedded systems and limited desktop tools.


Implemented features for desktop applications built with Windows Forms. Wrote ASP.NET applications using Web Forms, MVC, and WCF


Built various responsive, performant websites using the latest best practices and industry standards (including this one!).


Developed small applications during coursework. Also built WordPress themes from scratch for various functions, such as The Triangle's online news website.


Automated manual administrative tasks on Windows servers and desktops.


Wrote create, read, update, and delete queries for production Oracle Database using PL/SQL.

Tools and Software


Managed source code and software projects using Git version control. Also experienced with Subversion and Team Foundation Version Control.


Ability to do light graphic design with Adobe Illustrator. Frequently used to create system iconography and complimentary graphics for work instructions.


Completed final review of weekly newspaper before being sent to commerical print facility. Ability to do advanced page layout work for digital or print distribution.

Microsoft Office
Microsoft Office Suite

Experienced with all aspects of the Microsoft Office suite including Access, Publisher, and advanced Excel functions.

Microsoft Visio
Microsoft Visio

Skilled at process flow mapping and creating professional charts/diagrams.


Experienced with light photo editing and touch-up, mainly for use in web-based mediums.

Visual Studio
Visual Studio

Full IDE usage experience including code development, step-through debugging, and Team Foundation Server integration.


Experience using Visual Studio code as a lightweight alternative to Visual Studio. Mainly used as a web development tool for non-ASP.NET projects.